Here are a number of Frequently Asked Questions -- "FAQs" -- that might be helpful in resolving possible problems using Quick & Easy 1099/W2
|Question||For an answer:|
|Where can I get forms (Red copy A's, payroll blank paper, or window envelopes)?||We'll recommend two forms suppliers.|
|Can I use Quick & Easy 1099/W2 for Windows under Windows 3.1 or Windows 3.11 ? How about the Windows 7, 8, 8.1, 10? 64 bit versions?||for the software and hardware requirements of our Windows version.|
|My PC does not have a CD-ROM drive. Can I still use Quick & Easy 1099/W2 for Windows?||for the hardware and software requirements of our Windows version.|
|I would like to contact the manufacturer of my printer, but I've misplaced the user manual for it. Can you help me contact them?||for help contacting printer manufacturers|
|I understand that the problem I am having may be due to a "printer driver" issue. Can you tell me what a printer driver is, and where I can get a new one?||for help with printer drivers|
|Sometimes it is really difficult to match PC printing to preprinted forms -- and not just tax forms! How could Quick & Easy 1099/W2 help me with this difficult job?||for a tutorial about printing on preprinted forms|
|I discovered that an employer tax ID number is incorrect. Do I have to re-enter corrected EINs for all those employees?||for a special feature of the Windows version.|
|I already have Adobe Acrobat Reader installed on my computer to download tax forms and instructions from the IRS. Why are you going to send me an additional copy on the installation diskette?||for some information about Adobe Acrobat Reader|
|Sometimes the printing is coming out in the boxes on the red forms correctly, and other times it is not. This varies from individual form to form, even when I am printing 20 or more W-2 forms at a time. Some will be perfectly aligned and others will not. What can be done?||for help printing on preprinted forms.|
|Many programs today work best with monitors set at 600x800 resolution. How do I reset my screen size?||for information about setting your monitor resolution.|
|Sometimes I find it hard to read the type on the screen. Is there anything I can do to make it easier to read?||to learn about an accessibility improvement.|
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