Payroll tax reporting software

Form 1099 Form W-2



Technical Support    

If you ever have difficulties with Quick & Easy 1099/W2, After The Fact Payroll, 941/944 Printing, or another Information Returns product, there are several sources of help available.    


  • Check the user manual.   If you have Quick & Easy 1099/W2 for Windows version, the user manual is right on the CD-ROM containing the programs.  The same goes for Quick & Easy After the Fact Payroll for Windows. 

If you can't locate the CD-ROM for Quick & Easy 1099/W2 for Windows, Free program documentation for Form 1099 and Form W-2 programs to download another copy of the manual.  It's a free download!  Your answer may be right there!  


  • Perhaps you're not the first person to ask this question.  Perhaps we already have a workaround that will help. Look in the FAQ (Frequently Asked Questions) section.


  • The HELP capability in Windows  may resolve your system-related question.  Particularly if the problem is print-related, you may also find that the manual that came with your printer may be able to offer some assistance.  

  • You can reach our Technical Support Group between 9:00 a.m. and 5:00 p.m. Eastern Time at (860)364-0615.  During tax season we provide additional hours of coverage as well.  There is voice mail coverage of this number 24 hours a day, 7 days a week if no one on the Technical Support staff is available to take your call immediately.  Please be sure to leave your name and telephone number so we can return your call efficiently.  Or, you can send our Tech Support Group an E-MAIL  -- address it to

Of course, the busy time of year for us in Tech Support is the last few weeks before 1099s and W-2s are due out.  Why not install your software and try it out as soon just as you receive it?  If you have a problem, we'll have lots more time to devote to solving it for you if it's not our peak season.

  • You can FAX  samples of problems you encounter to our Technical Support Staff at (860)364-0612.  Please be sure to label faxes with your name and organization. Don’t forget to provide your voice phone number and hours you can be reached so we can follow up with you. 


  • It's possible that there's a Software Update available for the program you're using.  Just Free software updates 1099, W2, 941, 940 and others to check!


At Information Returns, Inc., we’re interested in hearing about questions that have occurred to you while using our products and how you solved them.  When you let us know, we’re often able to improve the product for the next tax year.  We may even be able to devise a workaround for this year!  Sometimes, what seems logical to one user just doesn’t seem logical to another.  And sometimes tax regulations require that we do things a particular way.  But let us know!  We can then provide a hint for other people who might have the same problem.


Click here for our

tax software directory


© 1999 - 2020 Information Returns, Inc.